Section: Information Technology

IT Eye Update - an overview of news from IT organisations working with social landlords

Updated 31.12.20
Various links - see below

IT Eye Update provides an overview of news from IT organisations working with social landlords and others in the housing sector. If we are aware of news of relevance from other sources, we will also include it.

Article dated: 03.12.20
Aareon: Further reading

A new case study highlights the benefits to Hafod, one of the leading not-for-profit providers of housing in South Wales, in the first six months of its organisation-wide digital transformation - which includes re-implementing their main housing system, Aareon QL, which it has been using for more than 20 years.


Article dated: 09.12.20
Mobysoft: Further reading

Rooftop Housing Association, based in Evesham, Worcestershire, have invested in Mobysoft's RentSense to help mitigate the impact of the pandemic, Universal Credit and to reduce workload.


Article dated: 22.12.20
Appello: Further reading

Appello, provider of digital Technology Enabled Care and Careline services, has been awarded a circa £5 million contract to deliver their digital Smart Living Solutions and associated digital support services to PA Housing.


Article dated: 22.12.20
Northgate Public Services: Further reading

Northgate Public Services has raised £5,700 from their annual Christmas raffle for their two corporate charities; Marie Curie and End Youth Homelessness.


Article dated: 23.12.20
Aareon: Further reading

Aareon acquires a 100% stake in Arthur Online Ltd, which offers a best-in-class SaaS property management solution that brings together property managers, property owners, tenants and contractors in one single platform.


Salix Homes named as Digital Landlord of the Year

Posted 08.12.20
Salix Homes: Further reading

Salix Homes has scooped a national award in recognition of its digital customer portal and are awarded 'Digital Landlord of the Year' at the UK Housing Awards 2020.

The Salford-based social landlord picked up the prestigious accolade thanks to its innovative online services platform - 'MySalix'.

The new and improved MySalix digital portal was launched in October 2019. It enables customers to easily manage their tenancy at the click of a button or tap of a phone.

It includes an innovative chat-bot and webchat, which means that tenants can save time booking repairs.

The launch of MySalix followed a transformation of the organisation's IT infrastructure to allow the housing provider to meet the demands of the modern world.

The first ever virtual UK Housing Awards were held on Thursday, 3 December.


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Edited by Mike Skilton

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Reporting on December 2020

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