Section: Homelessness & Asylum Seekers

New Regulations

Source: Office of Public Sector Information

Serious Consequences of 'Gatekeeping Approach'

The important focus on prevention of homelessness should not lead councils to adopt a 'gatekeeping approach,' meaning they should not refuse to take homelessness applications from people who may be eligible for help, says Local Government Ombudsman, Tony Redmond.

In his report, he finds serious failings by Thurrock Council in repeatedly failing to take homelessness applications from a woman fleeing domestic violence from her husband in Nigeria.

The Ombudsman recommended the Council:

The Ombudsman also suggested that this report could be used in training, to illustrate poor practice.

Miss W, a British citizen, fled to the UK following domestic violence from her husband in Nigeria. She was pregnant at the time. As she had very few friends or contacts in the UK, it was important to her to live within a reasonable proximity of those she knew.

Miss W experienced complications during the birth of her baby and was required to undergo medical treatment for some time. She also suffers from depression.

Shelter complained on behalf of Miss W that Thurrock Council failed to investigate whether it owed her a duty as a homeless person when she requested assistance with housing on three occasions following her arrival in the UK. These were in May 2004, August 2004, and February 2005.

Miss W was pregnant and staying temporarily with a friend in Thurrock when she first approached the Council for assistance with housing, in May 2004. Her friend had asked her to leave and so she was threatened with homelessness. Miss W was interviewed, but no homelessness application was taken and the Council has no records of her visit, or of the advice she was given.

Miss W approached the Council again, in August 2004. By then her baby had been born and she was living temporarily in a women's refuge in Essex. On this occasion, the Council took a homelessness application, but this was later cancelled by the case officer. Miss W was neither consulted about nor informed of this decision.

Miss W returned to the Council for a third time in February 2005 to seek assistance. By then she had left the women's refuge because her baby had been ill and she had returned to live with the friend who had previously accommodated her. She was sleeping on a sofa in the living room, or sometimes sharing a bed with the friend's disabled elderly aunt. Her baby daughter was sleeping in a car seat, or sharing the bed with her mother and the friend's aunt. Again, no written decision was issued, which meant Miss W could not challenge it through the review procedure.

The Ombudsman upheld the complaint, finding serious failings in the way the Council dealt with Miss W's requests for assistance with housing. The Ombudsman criticised the Council's failure to recognise Miss W was seeking assistance as a person who was homeless or threatened with homelessness, take homelessness applications, make adequate enquiries, and issue decisions in writing.

He also found the Council's record keeping inadequate and it was only by obtaining documents from Shelter that he could establish some of the facts.

He further concluded that some of the officers who interviewed Miss W appeared to misunderstand some of the fundamental concepts in homelessness law and jumped to conclusions without first making adequate enquiries to establish all the relevant facts.

He decided that the failures denied Miss W the right to challenge decisions by using the statutory review procedure.

Ombudsman Tony Redmond said: "I am aware of the intense pressures councils face in dealing with homelessness applications and the need to meet challenging government targets to reduce the number of families in temporary accommodation. But councils must not forget that they operate within the legal framework of Part VII of the Housing Act 1996 and that homeless applicants and potential applicants have rights and legitimate expectations about the service councils should provide when they are homeless."

Local Government Ombudsman Report No. 05/A/09461

Vulnerable Children Leaving Custody failed by Local Authorities

A new report by the Howard League for Penal Reform reveals that local authorities are breaching their statutory duties by systematically failing to provide suitable accommodation and support for vulnerable children leaving custody, which also puts the public in danger of further crime.

Lawyers at the Howard League for Penal Reform have represented over 100 children in custody. Almost all the children had suffered abuse and neglect; many had a history of being in care or had been homeless.

The Howard League for Penal Reform legal team found that local authorities across the country are flouting a whole range of legislation designed to ensure that children do not leave custody bereft of support. Many children are returning to precisely the same situation that led to their imprisonment in the first place.

www.howardleague.org

Test Case of Child Released from Custody Homeless

The Howard League for Penal Reform was granted leave to appeal to the House of Lords on the case of a young girl released from custody with no safe home. It is believed the case will affect the provision of services to all vulnerable children released from custody.

The Court of Appeal dismissed the case in July but confirmed that it is not for children to identify themselves as being in need and that any failure by a child to co-operate with authorities does not absolve local authorities of their duties under the Children Act.

The case is important, as the Howard League for Penal Reform has gathered evidence of more than 100 vulnerable children leaving custody (see the above report), who are being neglected by authorities. Authorities either fail to identify their needs, or give up on children who find it difficult to engage with authorities.

The Howard League for Penal Reform argued that, even before she went to prison, the girl should have been identified as a child in need and given help from Social Services instead of being placed in various forms of temporary accommodation by Hammersmith and Fulham Housing Department.

The girl in question had been ejected from the family home by her terminally ill mother, who was unable to cope with her, and sought help from Social Services, but was referred by them to the Housing Department. The Howard League for Penal Reform argued that had she been picked up by Social Services, she would have been entitled to additional help from them on release from prison, to help her re-build a life for herself and her unborn child.

The Court of Appeal considered the narrow point of whether the Housing Department had acted unlawfully by providing her with temporary accommodation when she should have had help from Social Services, and decided that in this particular case they could see no evidence that it had. However, the Howard League for Penal Reform is challenging this decision and arguing that the girl was clearly vulnerable and that it was the duty of the local authority as a whole to ensure she received the appropriate on-going support and care from Social Services.

Case Law Update

Housing Monthly Diary

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Issue: November 2006 Reporting on Sept.-October 2006

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