Section: Housing & Estate Management

New Regulations

Source: Office of Public Sector Information

Ombudsmen's Annual Report

The Local Government Ombudsmen published an annual review for 2005/2006 showing that although housing cases continued to be the largest area for complaints, the number of such complaints was down.

The overall number of complaints received in 2005/06 - 18,626 - remained broadly the same as the previous year. Planning, social services and education experienced growth, while housing benefit complaints continued to decline in number.

Across all services, decisions taken in the year totalled 10,991 after excluding premature complaints and those outside the Ombudsmen's control. The Ombudsmen asked local authorities to provide a remedy in 27% of this number - the same proportion as the previous year. They recommended payments of £1.67 million - compared with £1.1 million in 2004/05.

www.lgo.org.uk

Case Law Update

Housing Monthly Diary

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Issue: September 2006 Reporting on July-August 2006

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