Section: Antisocial Behaviour

Council Too Hasty in Taking Action

Mr S, a tenant of Trafford MBC, lives in a development that forms a group of dwellings occupied by elderly people. He complained to the Ombudsman about a letter he received from the Council, in which it was alleged he behaved inappropriately when a prospective future tenant visited the development where he lives. The letter warned Mr S as to his future conduct.

Mr S complained that the letter had been issued without any proper investigation, and had caused him and his wife to worry. The Ombudsman was critical of the Council's actions and decided the following:

Although the Council disagreed with some aspects of the Ombudsman's decision, it agreed to apologise to Mr S, to pay him £150 compensation, and to remove the relevant letter from Mr S's housing file. The Ombudsman did not recommend any further action.

Ombudsman Report No. 03/C/09403

New Regulations

Antisocial Behaviour Guidance Circular

Prevention should be the essential component of all housing association approaches to tackling antisocial behaviour (ASB), according to a new Housing Corporation Circular.

The document was issued in response to the new tools available to associations in countering antisocial behaviour, introduced as part of the Antisocial Behaviour Act 2003.

It acknowledges that many associations are already involved in preventative initiatives, but issues a directive that these should now be incorporated into more traditional policies and procedures. The document gives examples of preventative measures, including:

The Circular highlights the positive effects of support and rehabilitation, which can achieve long-term changes in the behaviour of ASB perpetrators and prevent displacing problems elsewhere.

All associations are expected to produce a statement of their ASB policies and of ASB procedures, as well as a summary of both documents.

Housing Monthly Diary

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Issue: October 2004 Reporting on July-Sept. 2004

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