Housing Ombudsman's new Corporate Strategy and Business Plan focuses on service excellence to meet rising demand
Posted 03.07.25
Housing Ombudsman Service: Further reading
The Housing Ombudsman has published its Corporate Strategy 2025-30 and Business Plan for 2025-26, approved by the Secretary of State. These outline the strategic objectives and initiatives that will guide its operations for the next 5 years.
These two documents have been published following a positive response to consultation with landlords, residents, and various stakeholders.
Both reports can be accessed via the above link.
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