Section: Information Technology

IT Eye Update - an overview of news from IT organisations working with social landlords

Updated 24.06.20
Various links - see below

IT Eye Update provides an overview of news from IT organisations working with social landlords and others in the housing sector. If we are aware of news of relevance from other sources, we will also include it.

Article dated: 08.06.20
Mobysoft: Further reading

Horsham-Based social landlord Saxon Weald has invested in Mobysoft's RentSense to mitigate welfare reform and deliver efficiencies.

_____

Article dated: 08.06.20
Castleton: Further reading

Following its acquisition of Orchard Information Systems in March, MRI Software has completed its acquisition of Castleton Technology - extending the services it can offer the UK social housing sector.

_____

Article dated: 12.06.20
Aareon: Further reading

Paul O'Reilly, ERP Solution Manager & Product Marketing at Aareon UK, comments on how the Covid-19 situation will change the way the Housing Sector deals with their customer relationships in the future.

_____

Article dated: 18.06.20
Designer Software: Further reading

Clydebank Housing Association is implementing Designer Software's HomeMaster system, which will provide it with an all-encompassing integrated web-based housing and finance management solution.

_____

Article dated: 22.06.20
Northgate Public Services: Further reading

Slough Borough Council is investing in NPS Housing from Northgate Public Services - the cloud-based housing management solution will replace outdated systems with one system, providing a single view of customers and giving tenants access to do more for themselves online.

*****

Blog Update: How Covid-19 is changing housing customer relationships

Posted 12.06.20
Aareon: Further reading

Paul O'Reilly, ERP Solution Manager & Product Marketing at Aareon UK, comments on how the Covid-19 situation will change the way the housing sector deals with their customer relationships in the future.

Key Issues Discussed

The speed at which the housing sector is already changing and the need to build on this and adapt quickly.

The recent experience many workers in the sector have had of 'the virtual office' and the advantages this holds for the future.

The possibilities for moving to an 'open doors 24/7' service, with reference to the completely online business model of the Dutch-based housing association - Qlinker.

The spin-off advantages of a customer self-service route but also awareness of the need to also ensure the high quality of the back office ERP system and other IT support.

The Internet of Things - technology that can interact with devices within properties to support maintenance and management needs - as well as integrating Artificial Intelligence technology to 'predict needs'.

*****

Recent Headlines

Headlines in this section last month:

*****

Return to this month's headlines

KeyFacts


Keep up-to-date with issues affecting the social and affordable housing sectors


News and views reported in summary format, with links for further reading


Recognisable sub-sections for easy access - now and at a future date


An essential free resource for anyone with a busy daily schedule


Edited by Mike Skilton



Enter your email address to receive our e-newsletters advising on updates to KeyFacts

We will not share your email address with others or use it for any other purpose


Click on the sections below for all of this month's news

Reporting on June 2020

Site Sections

Bookmark and Share

Current Issue

**********


News

Direct

Have your website featured here!

Information Technology