Section: Social Landlords

Housing Plus takes a look at how social landlords often go 'a step further'

Updated 31.01.20
Spotlight: Article link

Housing Plus provides brief reports on activities of social landlords that can be described as 'in addition to landlord/tenant requirements', often associated with the welfare of residents and others in the community - with links for further reading.

This edition covers the period January to June 2020 and it is regularly updated.

Use this link for or the edition covering July to December 2019.

Posted in our Spotlight section, Housing Plus will always be available from this section of KeyFacts.

New posts to 'Housing Plus' during the last four weeks = 8


Cyber scam costs housing association nearly £1 million

Posted 30.01.20
Red Kite Community Housing: Article link

Red Kite Community Housing, which owns around 6,500 homes in Wycombe, has posted details of how a cyber scam cost them £932,000.

'We want to share a story with you. It's not the kind of story we would like to tell, but it needs to be told' is the introduction to the post - with a clear intention of warning others of the dangers of cyber crime.

Criminals had mimicked the domain and email details of known contacts that were providing services to Red Kite. They then created an email thread that misled those who were copied in to it to believe it was a genuine follow-up to an ongoing conversation.

In built processes to verify changes to payments and accounts should have prevented the cyber scam from succeeding but human error led to the loss.

The Regulator of Social Housing has subsequently downgraded Red Kite from G1 to G2 due to a "basic failure" in its system of internal controls.

The article posted to the Red Kite website (accessed via the above link) provides comprehensive details of the cyber crime.


Network Homes brings in lifetime tenancies for all tenants

Posted 16.01.20
Network Homes: Article link

Network Homes is bringing in lifetime tenancies for all new tenants and converting all existing fixed term tenancies.

The changes will be brought in immediately with every new tenant of a social or affordable rent home given an assured tenancy which lasts as long as they want it.

Network has nearly 2,000 existing fixed term tenants, which it plans to convert to lifetime tenancies as soon as possible - either through a phased approach, or when their existing agreement comes up for renewal.

The move will provide Network Homes' tenants with lasting security that their home will be theirs for as long as they need it, without having to renew their tenancy at the end of each term.

Network has offered five-year fixed term tenancies since 2011 to some new tenants as a way to ensure its homes go those most in need. But just 3% of tenants left after their term.


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Reporting on January 2020

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