Section: Resident Involvement

New international engagement research launched

Posted 05.02.19
Chartered Institute of Housing: Article link

New international research examining how organisations can best engage and involve their customers and communities has been published by Scotland's largest housing group.

The study - commissioned by Wheatley Group with support from the Chartered Institute of Housing (CIH) - was carried out by The Democratic Society.

The first of its kind to be undertaken in the United Kingdom, the research draws on best practice from around the world - from Antwerp to Oldham; Oslo to Estonia; and Rio de Janeiro to Vienna.

The resulting report outlines fresh approaches, tools and techniques for how organisations across the UK, particularly the housing sector, can better engage with people in the communities they serve.

It suggests working together in new ways by:

The above link gives access to download the full report.


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Reporting on February 2019

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