Section: Information Technology

L&Q to 'future-proof' homes by offering super-fast broadband

Posted 12.12.18
L&Q Group: Article link

L&Q will become the first housing association to offer ultra-fast, ultra-cheap broadband to all their residents.

In the largest scale deployment of full fibre broadband by any UK landlord, the social housing provider plans to deliver it to all existing residents by 2020.

In partnership with Community Fibre, L&Q will offer the lowest cost broadband packages in the market to all tenants.

In addition, Community Fibre will work with the L&Q Foundation to employ people in the localities where the service is provided in roles that will include customer service, sales and installation.

The provider will also deliver a free Gigafas connection to community spaces, including public halls, schools and libraries.

The Ocean Estate in Stepney Green will be the first to receive fibre broadband, which is secure and uncontested, meaning that increased use has no effect on speed.


Leeds Federated Housing Association selects RentSense to mitigate Universal Credit

Posted 10.12.18
Mobysoft Ltd: Article link

Leeds Federated Housing Association has invested in Mobysoft's RentSense, as it offers a solution to the expected impact of Universal Credit.

They have over 4,200 properties across Leeds, Wakefield and North Yorkshire and are keen to mitigate the risk involved when full-service Universal Credit is rolled out in their area.

Claudia Walsh, Head of Customer Services at Leeds Federated Housing Association said:

"We have been working on getting our arrears to the best possible position before the roll out of Universal Credit in the areas where we have the majority of our stock.

"There is also the risk that the impact of Universal Credit will mean additional resources will be needed in the longer term to cope with the expected increase in workload for Income Officers.

"RentSense offers a solution to assist with managing this situation going forward."

Prior to selecting the RentSense solution, Leeds Federated Housing Association participated in a consultancy day run by Mobysoft.


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Updated 10.12.18

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