Section: Information Technology

Aareon drives significant savings for New Charter Group's voids operation

Posted 11.04.18
Aareon: Article link

Greater Manchester based housing association New Charter Group has achieved over £125k of savings across its voids operation, by using the Aareon 1st Touch mobile software.

The introduction of the new mobile voids process follows New Charter's widely acclaimed digitisation programme. This succeeded in driving efficiency; achieving optimal Value for Money and boosting customer care for the Association, which has around 19,500 homes across Manchester and Nottinghamshire.

The Aareon 1st Touch mobile voids process enables New Charter to produce a number of key electronic forms, moving away from a paper based process - resulting in impressive savings across the Group.

Time has been significantly reduced for operatives, who can now access and record information relating to void properties on their mobile devices. This instantaneous response means any repair work is completed quickly and efficiently.


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Reporting on April 2018

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