Section: Housing Associations

Housing associations are skewing satisfaction rates

Posted 05.04.18
Third Force News: Article link

Social housing landlords are obliged to provide the Scottish Housing Regulator with statistics on their performance annually. A summary of these stats are presented to tenants as an indicator of their landlord's performance.

The Scottish Housing Regulator publishes a National Report based on accumulated statistics.

Tommy Lusk, housing campaigner, says tenant satisfaction surveys published by housing associations hide more than they reveal.

In this article, he looks more closely at some recent tenant satisfaction claims and questions whether they are misleading.


Peabody completes its merger with Family Mosaic

Posted 02.04.18
Peabody: Article link

Peabody and Family Mosaic have now merged and Family Mosaic tenants and leaseholders have become Peabody residents.

The merger means that Peabody is now one of the largest social landlords in London and the South East with 111,000 residents and around 8,000 care and support customers.

Peabody owns and manages 55,000 homes in London and the South-East and has committed to using its size to provide more locally focused and responsive services.

This is the first time Peabody has taken on housing management services in Essex, where it will be the landlord for around 1,500 homes across Colchester, Basildon, Braintree and surrounding areas.


The expansion of Peabody comes in the same week it marked its 156th birthday.

On 26th March 1862, The Times reported that the American philanthropist George Peabody intended to create the Peabody Trust to "ameliorate the condition of the poor and needy" by providing low-cost housing in London.


Quick Links

Updated 11.04.18

  • Aldwyck Housing Group: Aldwyck celebrate successful merger with King Street Housing Society - just seven months after announcing they had entered into talks.
  • Clarion Housing Group: Clarion Housing Group and Countryside Properties enter into a joint venture to deliver up to 2,600 new homes at Eastern Quarry - one of the UK's largest residential schemes at the Ebbsfleet Garden City in North Kent.
  • Notting Hill Housing: Notting Hill Housing and Genesis Housing Association have officially amalgamated - and are now known as Notting Hill Genesis.
  • Places for People: Luminus Group has formally joined Places for People as a subsidiary - increasing the collective management portfolio to 195,000 homes.

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    Reporting on April 2018

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