Section: Information Technology

IT Eye Update


IT Eye Update provides an overview of news during the past six months from IT organisations working with social landlords and others in the sectors - with links for further reading.


MAY 2019

Article dated: 01.05.19
Manifest Software Solutions: Further reading

At the UK Housing Awards ceremony, Manifest Software Solutions was crowned winners of the 'Innovator Partner of the Year' category for its Universal Adapter technology.

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Article dated: 06.05.19
Mobysoft: Further reading

Study by QuantSpark, a data science company, has found that Mobysoft's RentSense is helping social landlords reduce evictions, arrears and the number of tenants in debt.

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Article dated: 15.05.19
Castleton: Further reading

Castleton has unveiled major enhancements to complement its popular Maintain repair and maintenance product, creating an end-to-end maintenance solution.

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Article dated: 31.05.19
Appello: Further reading

Plus Dane Housing has turned to technology firm Appello to modernise its systems in its facilities across Merseyside and Cheshire, replacing existing analogue equipment with its first digital telecare set up.


JUNE 2019

Article dated: 14.06.19
Kirona: Further reading

Sandwell Council Partners with Kirona to Transform Housing Repairs and Gas Servicing across 28,000 Properties.

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Article dated: 19.06.19
Mobysoft: Further reading

Flintshire County Council has invested in RentSense to help mitigate the effects of full-service Universal Credit.

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Article dated: 20.06.19
Castleton: Further reading

Grand Union Housing Group has taken on a four-year managed service project with Castleton, which will provide a number of multi-cloud hosting and unified communications services.

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Article dated: 26.06.19
Aareon UK: Further reading

Aareon UK features in ITN Productions 'Close to Home: Housing and Communities' programme, introduced by newsreader Natasha Kaplinsky.


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Article dated: 26.06.19
Real Asset Management (RAM): Further reading

The not-for-profit housing association Alpha has taken the decision to replace its inefficient and laborious systems for managing its fixed assets with a specialist software solution from RAM.


JULY 2019

Article dated: 01.07.19
Kirona: Further reading

Sandwell Council Partners with Kirona to Transform Housing Repairs and Gas Servicing across 28,000 Properties.

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Article dated: 02.07.19
Orchard Information Services: Further reading

Castles & Coasts Housing Association has engaged with Orchard to become more proactive in its approach to income collection - to improve efficiency with collection and tackle arrears quickly.

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Article dated: 02.07.19
Appello: Further reading

Caledonia Housing Association has invested in Appello's digital telecare solution to support its digital inclusion strategy for older people.

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Article dated: 02.07.19
Orchard Information Services: Further reading

Orchard has been awarded a multi-million pound Managed Services contract with Northern Ireland Housing Executive (NIHE) - the 5-years contract is part of a wider IT Futures project for NIHE.

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Article dated: 03.07.19
Castleton: Further reading

Dumfries and Galloway Housing Partnership has rolled-out a major digital transformation project with Castleton, to make long-term changes to tenant communication and customer care.

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Article dated: 05.07.19
Mobysoft: Further reading

Unity Housing Association, a Leeds based BME focused social landlord, has invested in RentSense to help them support tenants and mitigate the impact of Universal Credit.

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Article dated: 11.07.19
L&Q: Further reading

L&Q has joined forces with the Mayor of London, TfL, Legal & General Modular Homes and Greystar to fund an innovative new offsite housing app.

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Article dated: 14.07.19
Mobysoft: Further reading

Lincolnshire Housing Partnership, the largest social landlord based in Lincolnshire, has invested in RentSense to help alleviate administration surrounding Universal Credit.

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Article dated: 23.07.19
Mobysoft: Further reading

Enfield Council has invested in RentSense to mitigate the impact of Universal Credit and help prevent tenants from falling into arrears.

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Article dated: 23.07.19
Mobysoft: Further reading

Gravesham Borough Council has gone live with RentSense, with the aim of freeing up officers, so as to give them time to help tenants who need their support at the very earliest stages of debt.


AUGUST 2019

Article dated: 01.08.19
Appello: Further reading

Appello partners with Housing LIN to launch Digital Telecare Healthcheck, an online resource designed to guide housing providers in their progression towards digital telecare.

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Article dated: 02.08.19
Kirona: Further reading

BCP (Bournemouth, Christchurch & Poole) Council and Six Town Housing go live with latest version of Kirona's Dynamic Resource Scheduler.

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Article dated: 05.08.19
MIS-AMS: Further reading

Welsh housing authority, Tai Ceredigion Cyf, has replaced its ageing housing management system with MIS-AMS's ActiveH to bring together the disparate data from many different sources and deliver one unified solution across the organisation.

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Article dated: 06.08.19
Aareon UK: Further reading

In March 2019, housing association Curo launched their Customer Portal 'MyCuro', providing accessible account services digitally at a time and a place of their customers' convenience. Since the launch, Curo have already seen registrations of 2,300 sign ups.

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Article dated: 07.08.19
Mobysoft: Further reading

Lanarkshire based Housing Association, Clyde Valley, has invested in RentSense to help them mitigate Universal Credit and embed efficiencies within their income collection team.

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Article dated: 19.08.19
Aareon UK: Further reading

Cheltenham Borough Homes has gone live with Aareon QL Housing Management System, 1st Touch Core Mobile and imminently Aareon 360 Customer Portal and 1st Touch Self-Service App.

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Article dated: 21.08.19
Aareon UK: Further reading

The first phase mobilisation of the Aareon Housing Management Solution at Equity Housing Group has gone very well.

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Article dated: 21.08.19
Aareon UK: Further reading

Following a merger with Four Housing Group in 2016, Bernicia started to look for a new Housing Management System and have now gone live with Aareon QL & 1st Touch Core Mobile.

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Article dated: 23.08.19
Designer Software: Further reading

Designer Software announce that following live running at both Cathcart & District Housing Association and Thorngate Living, three further housing associations have signed contracts for the implementation of its HomeMaster.


SEPTEMBER 2019

Article dated: 02.09.19
Castleton: Further reading

Castleton has been chosen as the National Housing Federation's preferred supplier for Housing Management Solutions, to help meet their members' reuirements.

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Article dated: 03.09.19
Designer Software: Further reading

North View Housing Association is the latest housing association to contract to the implementation of the fully embedded web based housing & finance solution, HomeMaster - making it the fifth customer since the product was launched in September 2018.

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Article dated: 03.09.19
MIS-AMS: Further reading

Harrogate Housing Association has implemented a hosted MIS-AMS ActiveH Lite housing management solution, to eliminate the worry of disaster recovery for its data. The new solution includes modules for rent, CRM, reporting and repairs.

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Article dated: 24.09.19
Northgate Public Services: Further reading

In the build-up to a major digital transformation, Mid Sussex District Council is staying with Northgate's Information@Work but has upgraded to the web-based Enterprise version.


OCTOBER 2019

Article dated: 07.10.19
Mobysoft: Further reading

North West based housing association, Onward Homes, selects RentSense to help their income teams manage their rent arrears workload and support tenants in their transition to Universal Credit.

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Article dated: 17.10.19
Appello: Further reading

Appello, having provided the monitoring services of RedAssure's telecare solutions since 2010 as part of a contract with Worthing Homes, is now taking on all the RedAssure customers as direct customers of Appello.

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Article dated: 17.10.19
Orchard Information Services: Further reading

The official UK Business Tech Awards shortlist has been announced and Orchard, which provides property management solution and services to housing organisations, is a finalists in two categories.

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Article dated: 23.10.19
Northgate Public Services: Further reading

Homes for Haringey has selected NPS Housing to help transform housing services and unlock significant cost savings over the next seven years - which will help free staff from routine tasks and instead deal with more complex casework.

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Article dated: 25.10.19
Mobysoft: Further reading

West Lancashire Borough Council has deployed RentSense to help their officers support tenants through the transition of Universal Credit and mitigate rising arrears.

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Article dated: 30.10.19
Orchard Information Services: Further reading

Southside Housing Association have chosen Orchard as their Enterprise Resource Planning partner to support them to achieve their digital ambitions - and will be investing in the Orchard Housing, Asset and Finance solutions.


NOVEMBER 2019

Article dated: 05.11.19
Aareon UK: Further reading

After a successful implementation project, Cheltenham Borough Homes (CBC) have gone live with Aareon QL Housing Management, Mobile, EDRM and DRS - the film below details the collaboration between CBC and Aareon.


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Article dated: 05.11.19
Castleton: Further reading

Scottish Borders Housing Association has gone live with 'MySBHA' - which supported by Castleton Technology, empowers Tenants to carry out simple transactions such as raising repairs, paying their rent and changing their account or personal details.

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Article dated: 07.11.19
Orchard Information Services: Further reading

Senior sector figures gather at an Inside Housing round table, in association with Orchard, to discuss how technology is likely to change their businesses - and how they are preparing.

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Article dated: 08.11.19
Mobysoft: Further reading

Fife Council has invested in RentSense to support them in their mitigation plans for Universal Credit and protect their Housing Revenue Account (HRA) to help keep their development plans on track.

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Article dated: 13.11.19
Appello: Further reading

Appello, has won the 'Best use of Technology' category at this year's UKCCF awards, for its CareNet call handling platform - which connects connects older and vulnerable people in need of emergency support to call handlers.

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Article dated: 11.11.19
MIS-AMS: Further reading

Gateway Housing Association has engaged tenants directly in helping to shape and launch the latest version of its customer portal on MIS-AMS ActiveH.

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Updated 15.11.19



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