Section: Information Technology

IT Eye Update


IT Eye Update provides an overview of news during the past six months from IT organisations working with social landlords and others in the sectors - with links for further reading.


MAY 2019

Article dated: 01.05.19
Manifest Software Solutions: Further reading

At the UK Housing Awards ceremony, Manifest Software Solutions was crowned winners of the 'Innovator Partner of the Year' category for its Universal Adapter technology.

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Article dated: 06.05.19
Mobysoft: Further reading

Study by QuantSpark, a data science company, has found that Mobysoft's RentSense is helping social landlords reduce evictions, arrears and the number of tenants in debt.

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Article dated: 15.05.19
Castleton: Further reading

Castleton has unveiled major enhancements to complement its popular Maintain repair and maintenance product, creating an end-to-end maintenance solution.

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Article dated: 31.05.19
Appello: Further reading

Plus Dane Housing has turned to technology firm Appello to modernise its systems in its facilities across Merseyside and Cheshire, replacing existing analogue equipment with its first digital telecare set up.


JUNE 2019

Article dated: 14.06.19
Kirona: Further reading

Sandwell Council Partners with Kirona to Transform Housing Repairs and Gas Servicing across 28,000 Properties.

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Article dated: 19.06.19
Mobysoft: Further reading

Flintshire County Council has invested in RentSense to help mitigate the effects of full-service Universal Credit.

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Article dated: 20.06.19
Castleton: Further reading

Grand Union Housing Group has taken on a four-year managed service project with Castleton, which will provide a number of multi-cloud hosting and unified communications services.

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Article dated: 26.06.19
Aareon UK: Further reading

Aareon UK to features in ITN Productions 'Close to Home: Housing and Communities' programme, introduced by newsreader Natasha Kaplinsky.


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Article dated: 26.06.19
Real Asset Management (RAM): Further reading

The not-for-profit housing association Alpha has taken the decision to replace its inefficient and laborious systems for managing its fixed assets with a specialist software solution from RAM.


JULY 2019

Article dated: 01.07.19
Kirona: Further reading

Sandwell Council Partners with Kirona to Transform Housing Repairs and Gas Servicing across 28,000 Properties.

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Article dated: 02.07.19
Orchard Information Services: Further reading

Castles & Coasts Housing Association has engaged with Orchard to become more proactive in its approach to income collection - to improve efficiency with collection and tackle arrears quickly.

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Article dated: 02.07.19
Appello: Further reading

Caledonia Housing Association has invested in Appello's digital telecare solution to support its digital inclusion strategy for older people.

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Article dated: 02.07.19
Orchard Information Services: Further reading

Orchard has been awarded a multi-million pound Managed Services contract with Northern Ireland Housing Executive (NIHE) - the 5-years contract is part of a wider IT Futures project for NIHE.

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Article dated: 03.07.19
Castleton: Further reading

Dumfries and Galloway Housing Partnership has rolled-out a major digital transformation project with Castleton, to make long-term changes to tenant communication and customer care.

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Article dated: 05.07.19
Mobysoft: Further reading

Unity Housing Association, a Leeds based BME focused social landlord, has invested in RentSense to help them support tenants and mitigate the impact of Universal Credit.

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Article dated: 11.07.19
L&Q: Further reading

L&Q has joined forces with the Mayor of London, TfL, Legal & General Modular Homes and Greystar to fund an innovative new offsite housing app.

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Article dated: 14.07.19
Mobysoft: Further reading

Lincolnshire Housing Partnership, the largest social landlord based in Lincolnshire, has invested in RentSense to help alleviate administration surrounding Universal Credit.

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Article dated: 23.07.19
Mobysoft: Further reading

Enfield Council has invested in RentSense to mitigate the impact of Universal Credit and help prevent tenants from falling into arrears.

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Article dated: 23.07.19
Mobysoft: Further reading

Gravesham Borough Council has gone live with RentSense, with the aim of freeing up officers, so as to give them time to help tenants who need their support at the very earliest stages of debt.


AUGUST 2019

Article dated: 01.08.19
Appello: Further reading

Appello partners with Housing LIN to launch Digital Telecare Healthcheck, an online resource designed to guide housing providers in their progression towards digital telecare.

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Article dated: 02.08.19
Kirona: Further reading

BCP (Bournemouth, Christchurch & Poole) Council and Six Town Housing go live with latest version of Kirona's Dynamic Resource Scheduler.

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Article dated: 05.08.19
MIS-AMS: Further reading

Welsh housing authority, Tai Ceredigion Cyf, has replaced its ageing housing management system with MIS-AMS's ActiveH to bring together the disparate data from many different sources and deliver one unified solution across the organisation.

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Article dated: 06.08.19
Aareon UK: Further reading

In March 2019, housing association Curo launched their Customer Portal 'MyCuro', providing accessible account services digitally at a time and a place of their customers' convenience. Since the launch, Curo have already seen registrations of 2,300 sign ups.

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Article dated: 07.08.19
Mobysoft: Further reading

Lanarkshire based Housing Association, Clyde Valley, has invested in RentSense to help them mitigate Universal Credit and embed efficiencies within their income collection team.

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Article dated: 19.08.19
Aareon UK: Further reading

Cheltenham Borough Homes has gone live with Aareon QL Housing Management System, 1st Touch Core Mobile and imminently Aareon 360 Customer Portal and 1st Touch Self-Service App.

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Article dated: 21.08.19
Aareon UK: Further reading

The first phase mobilisation of the Aareon Housing Management Solution at Equity Housing Group has gone very well.

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Article dated: 23.08.19
Designer Software: Further reading

Designer Software announce that following live running at both Cathcart & District Housing Association and Thorngate Living, three further housing associations have signed contracts for the implementation of its HomeMaster.


SEPTEMBER 2019

Article dated: 02.09.19
Castleton: Further reading

Castleton has been chosen as the National Housing Federation's preferred supplier for Housing Management Solutions, to help meet their members' reuirements.

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Article dated: 03.09.19
Designer Software: Further reading

North View Housing Association is the latest housing association to contract to the implementation of the fully embedded web based housing & finance solution, HomeMaster - making it the fifth customer since the product was launched in September 2018.

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Article dated: 03.09.19
MIS-AMS: Further reading

Harrogate Housing Association has implemented a hosted MIS-AMS ActiveH Lite housing management solution, to eliminate the worry of disaster recovery for its data. The new solution includes modules for rent, CRM, reporting and repairs.


Updated 16.09.19



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