Section: Information Technology

IT Eye Update


IT Eye Update provides an overview of news during the past six months from IT organisations working with social landlords and others in the sectors - with links for further reading.


AUGUST 2019

Article dated: 01.08.19
Appello: Further reading

Appello partners with Housing LIN to launch Digital Telecare Healthcheck, an online resource designed to guide housing providers in their progression towards digital telecare.

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Article dated: 02.08.19
Kirona: Further reading

BCP (Bournemouth, Christchurch & Poole) Council and Six Town Housing go live with latest version of Kirona's Dynamic Resource Scheduler.

*****

Article dated: 05.08.19
MIS-AMS: Further reading

Welsh housing authority, Tai Ceredigion Cyf, has replaced its ageing housing management system with MIS-AMS's ActiveH to bring together the disparate data from many different sources and deliver one unified solution across the organisation.

*****

Article dated: 06.08.19
Aareon UK: Further reading

In March 2019, housing association Curo launched their Customer Portal 'MyCuro', providing accessible account services digitally at a time and a place of their customers' convenience. Since the launch, Curo have already seen registrations of 2,300 sign ups.

*****

Article dated: 07.08.19
Mobysoft: Further reading

Lanarkshire based Housing Association, Clyde Valley, has invested in RentSense to help them mitigate Universal Credit and embed efficiencies within their income collection team.

*****

Article dated: 19.08.19
Aareon UK: Further reading

Cheltenham Borough Homes has gone live with Aareon QL Housing Management System, 1st Touch Core Mobile and imminently Aareon 360 Customer Portal and 1st Touch Self-Service App.

*****

Article dated: 21.08.19
Aareon UK: Further reading

The first phase mobilisation of the Aareon Housing Management Solution at Equity Housing Group has gone very well.

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Article dated: 21.08.19
Aareon UK: Further reading

Following a merger with Four Housing Group in 2016, Bernicia started to look for a new Housing Management System and have now gone live with Aareon QL & 1st Touch Core Mobile.

*****

Article dated: 23.08.19
Designer Software: Further reading

Designer Software announce that following live running at both Cathcart & District Housing Association and Thorngate Living, three further housing associations have signed contracts for the implementation of its HomeMaster.


SEPTEMBER 2019

Article dated: 02.09.19
Castleton: Further reading

Castleton has been chosen as the National Housing Federation's preferred supplier for Housing Management Solutions, to help meet their members' requirements.

*****

Article dated: 03.09.19
Designer Software: Further reading

North View Housing Association is the latest housing association to contract to the implementation of the fully embedded web based housing & finance solution, HomeMaster - making it the fifth customer since the product was launched in September 2018.

*****

Article dated: 03.09.19
MIS-AMS: Further reading

Harrogate Housing Association has implemented a hosted MIS-AMS ActiveH Lite housing management solution, to eliminate the worry of disaster recovery for its data. The new solution includes modules for rent, CRM, reporting and repairs.

*****

Article dated: 24.09.19
Northgate Public Services: Further reading

In the build-up to a major digital transformation, Mid Sussex District Council is staying with Northgate's Information@Work but has upgraded to the web-based Enterprise version.


OCTOBER 2019

Article dated: 07.10.19
Mobysoft: Further reading

North West based housing association, Onward Homes, selects RentSense to help their income teams manage their rent arrears workload and support tenants in their transition to Universal Credit.

*****

Article dated: 17.10.19
Appello: Further reading

Appello, having provided the monitoring services of RedAssure's telecare solutions since 2010 as part of a contract with Worthing Homes, is now taking on all the RedAssure customers as direct customers of Appello.

*****

Article dated: 17.10.19
Orchard Information Services: Further reading

The official UK Business Tech Awards shortlist has been announced and Orchard, which provides property management solution and services to housing organisations, is a finalists in two categories.

*****

Article dated: 23.10.19
Northgate Public Services: Further reading

Homes for Haringey has selected NPS Housing to help transform housing services and unlock significant cost savings over the next seven years - which will help free staff from routine tasks and instead deal with more complex casework.

*****

Article dated: 25.10.19
Mobysoft: Further reading

West Lancashire Borough Council has deployed RentSense to help their officers support tenants through the transition of Universal Credit and mitigate rising arrears.

*****

Article dated: 30.10.19
Orchard Information Services: Further reading

Southside Housing Association have chosen Orchard as their Enterprise Resource Planning partner to support them to achieve their digital ambitions - and will be investing in the Orchard Housing, Asset and Finance solutions.


NOVEMBER 2019

Article dated: 05.11.19
Aareon UK: Further reading

After a successful implementation project, Cheltenham Borough Homes (CBC) have gone live with Aareon QL Housing Management, Mobile, EDRM and DRS - the film below details the collaboration between CBC and Aareon.


*****

Article dated: 05.11.19
Castleton: Further reading

Scottish Borders Housing Association has gone live with 'MySBHA' - which supported by Castleton Technology, empowers Tenants to carry out simple transactions such as raising repairs, paying their rent and changing their account or personal details.

*****

Article dated: 05.11.19
Tempus: Further reading

Pinacl has announce that it has created in partnership with Cornerstone, an intelligent property management system to fight against the damp and mould problems often faced by housing associations and other landlords.

*****

Article dated: 07.11.19
Orchard Information Services: Further reading

Senior sector figures gather at an Inside Housing round table, in association with Orchard, to discuss how technology is likely to change their businesses - and how they are preparing.

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Article dated: 08.11.19
Mobysoft: Further reading

Fife Council has invested in RentSense to support them in their mitigation plans for Universal Credit and protect their Housing Revenue Account (HRA) to help keep their development plans on track.

*****

Article dated: 11.11.19
MIS-AMS: Further reading

Gateway Housing Association has engaged tenants directly in helping to shape and launch the latest version of its customer portal on MIS-AMS ActiveH.

*****

Article dated: 13.11.19
Appello: Further reading

Appello, has won the 'Best use of Technology' category at this year's UKCCF awards, for its CareNet call handling platform - which connects connects older and vulnerable people in need of emergency support to call handlers.

*****

Article dated: 28.11.19
Northgate Public Services: Further reading

Since going live with NPS Housing Online, First Choice Homes Oldham have more than doubled the number of monthly users and cut calls about existing repairs by 40%.


DECEMBER 2019

Article dated: 10.12.19
Appello: Further reading

Appello, the UK's largest telecare monitoring provider, has announced that it has successfully acquired Medvivo Careline Ltd, the telecare and out of hours call monitoring service business.

*****

Article dated: 10.12.19
Aareon UK: Further reading

Bernicia chose Aareon as their preferred solution provider, where the project included the implementation of the Aareon 360 Contractor Portal.

*****

Article dated: 10.12.19
Orchard Information Services: Further reading

Sunderland-based housing association, Gentoo, is using Orchard Digital Self-Service to deliver exclusive content and benefits to tenants as part of a season-long community partnership deal with Sunderland AFC.

*****

Article dated: 18.12.19
Mobysoft: Further reading

Shepherds Bush Housing Group has reduced its rent arrears by £291,000 in less than twelve months since deploying Mobysoft's RentSense in late 2018.


JANUARY 2020

Article dated: 03.01.20
Designer Software: Further reading

White Horse Housing Association have committed to implementing Designer Software's web-based housing management solution - HomeMaster.

*****

Article dated: 07.01.20
Castleton: Further reading

Castleton have posted a case study about Lewisham Homes' use of its Communications Manager as their digital communications platform and the benefits resulting.

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Article dated: 13.01.20
Orchard Information Services: Further reading

Orchard acquires InterNETalia Ltd and its flagship solution AccuServ to provide end-to-end 'repairs and maintenance' solutions for Housing Organisations and private contractors.

*****

Article dated: 15.01.20
Northgate Public Services: Further reading

The London boroughs of Wandsworth and Richmond upon Thames have gone live with Northgate Public Services' NPS Housing system, which aims to transform their housing services through online self-service capability and allow mobile working for staff.

*****

Article dated: 16.01.20
Designer Software: Further reading

Glasgow-based Charing Cross Housing Association have signed contracts with Designer Software for implementation of its HomeMaster's complete Housing and embedded Finance solution.

*****

Article dated: 31.01.20
Orchard Information Services: Further reading

Glasgow-based Southside Housing Association marked a key point in the launch of its new housing management solution, with a workshop to familiarise staff with the features and benefits of Orchard's Housing, Asset and Finance modules.


FEBRUARY 2020

Article dated: 06.02.20
Mobysoft: Further reading

Octavia, a London affordable homes provider founded by the social housing pioneer Octavia Hill, has reduced its arrears by over £220,000 with help from RentSense.

*****


Updated - 10.02.20



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