What we do:

• Electronic Procedure Manuals and online information resources
• Customer Advice Kiosks
• Process Management
• Reporting Solutions

Who for?

We specialise in services for Local Government and housing providers.

Electronic Procedure Manuals

Destin's web-based ENLIGHT Procedure Manuals ensure that team members are working flexibly, but to consistently high standards, whilst saving them valuable time, so that they can be so much more productive.

These manuals are particularly popular with Housing Options, and Revenues & Benefits Teams.

Go to our website to read some of our Case Studies selected from around 40 clients.

Jan Luba authors Case Law Digest

Our collaberation with eminent housing lawyer Jan Luba QC has produced a range of online case law modules called 'Case Law Digest'. The modules cover:

• Homelessness
• Allocations
• Antisocial Behaviour
• Social Housing
• Private Rented Sector

Designed for easy navigation, each module is constantly updated as new cases are heard in the Courts.

Customer Advice Kiosks

Many of our clients have also seen the value of offering more opportunities for their customers to 'self advise'. Our ENQUIRE touch screen kiosks provide the perfect way to reduce transaction costs at the front line, without reducing standards.

We offer the kiosks, content and support as a cost-effective package.

Process Management

Our unique combination of housing sector knowledge, and skills in the development of applications, allow us to offer you really low-cost solutions to your day-to-day processing problems, such as:

• Advice case recording
• Homeless Prevention Fund and Rent Bond expenditure
• Temporary accommodation placements
• Support services referrals
• Homelessness, Suitability and Judicial Reviews

Reporting Solutions

Business Intelligence is critical to running a tight ship, and Destin Solutions provide a range of reporting solutions that will provide the control and information that you require, at a level that suits you.

Interested in knowing more? Please get in touch.

www.destin.co.uk.

Telephone: 01953 483695

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