Posted 12.06.19
Futures Housing Group: Further reading
An East Midlands based housing association is laying the foundations for better customer service with the help of its top performing apprentices.
Five apprentices from Futures Housing Group, which manages around 10,000 properties across the region, have become professional customer services practitioners.
Four of the group earned distinctions after completing a new apprenticeship programme in partnership with Access Training, a further education provider co-owned by Futures.
Futures aims to have apprentices make up at least 10% of its entire workforce at any one time, helping to offer skills and opportunities for future generations.
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