- Torus working with Kirona to deliver dynamic resource scheduling for repairs and maintenance service
- Aareon launches managed services to drive VFM and reduce time to operational efficiency
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Posted 21.06.18
Kirona: Article link
North-West housing provider Torus is working with field service management specialist Kirona to deliver a dynamic resource scheduling and project planner solution for its repairs and maintenance service, mobilising operatives and improving Voids management.
Torus was formed in April 2015 following a partnership between St Helens-based Helena Partnerships and Warrington-based Golden Gates Housing Trust (GGHT).
While GGHT was using different scheduling software, Helena Partnerships was an existing user of Kirona's Dynamic Resource Scheduler (DRS) within its responsive repairs and maintenance team. Torus chose to retain DRS to fit the needs of the newly formed company.
Torus went live with DRS in January 2018 for 150 operatives across gas and electric servicing, repairs and maintenance. They are now able to combine planned and appointed work and assign appropriate operatives to minimise downtime and increase productivity.
In addition to this, Torus also chose to roll out remote mobile workstreams using Kirona's DRS Project Planner module to support Voids management.
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Posted 13.06.18
Aareon UK: Article link
Aareon UK has launched a range of managed service options to helps its customers boost VFM (Value For Money) and reduce the time taken for services to become fully operational.
The new services, which significantly reduce costs, also remove the need for the user to deploy vital system management and staff time resources internally.
Under the new scheme, the services that Aareon customers can now pre-book include:
