Posted 07.02.18
The Telegraph: Article link
Only 80 "second generation" smart meters which allow customers to easily switch suppliers have been installed in homes, three months on from the official launch.
Smart meters, which come with an in-home display, allow users to track their energy use and how much they are paying for their bills.
Almost nine million first generation devices - known as "Smets I" - are now in use, but users have reported technical issues including the loss of functionality when changing energy suppliers.
The new software, "Smets II", which connects the meters to a national network known as the DCC, has been championed by the energy industry as a fix to this and other problems.
Sam Meadows' article explores the issues involved and various view points.
