Section: Best Practices & Standards
Consultation on a Review of the Scottish Social Housing Charter: An Analysis of Responses
Posted 07.12.16
Scottish Government: Report link
The Housing (Scotland) Act 2010 introduced the Scottish Social Housing Charter. Ministers are required to set standards and outcomes that social landlords should achieve for tenants and other customers through their housing activities.
The purpose of the Charter is to:
- give tenants, homeless people and other customers a clear understanding of what they should expect from a social landlord;
- give landlords a clear understanding of what they should be delivering through their housing activities;
- provide the basis for the Scottish Housing Regulator to monitor, assess and report on the performance of social landlords.
