Section: Conferences & Exhibitions
Diary Planner
Updated 14.04.15
Tenant Engagement Conference
22 May 2015: Central London
Capita Conferences
With input from senior housing representatives and award winning housing associations, this interactive forum is designed to showcase outstanding providers and share best practice ideas to inform on tenant involvement strategies and ensure meaningful participation.
As Universal Credit is rolled out nationally and consumer regulations are re-focused, now is the time to ensure housing organisations are able to demonstrate effective resident led self-regulation, co-regulation and tenant scrutiny.
Placing emphasis on increasing customer satisfaction, driving business performance and demonstrating value for money, this event focuses on key issues including:
- Evidencing the impact and maintaining the momentum of scrutiny panels.
- Achieving effective co-regulation and sustaining the interests of younger tenants.
- Harnessing the benefits of digital inclusion and building financial resilience to support residents through welfare changes.
- Analysing the financial impact of tenant engagement.
Further details and booking arrangements.
__________
Affordable Home Ownership Conference 2015
3 June 2015: Central London
National Housing Federation
The Affordable Home Ownership Conference provides the opportunity to look at the strategic issues facing housing associations as they deliver homes for market rent and affordable home ownership.
Benefits from attending the conference include:
- To hear case studies from organisations outside of the sector who are delivering excellent sales and customer service.
- To discover key trends for the future of affordable housing to help strategic level planning.
- To get advice that you can put into place in an organisation.
- Being involved in interactive sessions.
Further details and booking arrangements.

May's Key Events at a Glance
Posted 02.04.15
- Repairs & Maintenance Conference and Exhibition
12-13 May 2015: Drayton Manor Park, Tamworth
Further Details
Chartered Institute of Housing
Tel. No: 024 7685 1722
- CHS Service Excellence Standards Briefing
14 May 2015 (11am-1pm): Kirkham House, Worcester
Further Details
The Centre for Housing and Support
Tel. No: 01905 727266
- Housing Allocations Conference
19 May 2015: Central London
Further Details
Capita Conferences
Tel. No: 0870 400 1020
- Empowering Homeless People to Make Resilient and Lasting Life Changes Conference
20 May 2015: London
Further Details
Lemos&Crane
Tel. No: 020 8348 8263
- Tenant Engagement Conference
22 May 2015: Central London
Further Details
Capita Conferences
Tel. No: 0870 400 1020

Article Links
Posted 14.04.15
Registered Providers Take Heed: The Care Act is Imminent
This article provides a report of the recent Crofton's seminar and it is posted to this month's
Care & Support section.
