Northgate Information Solutions launched MyHousing, a new service aimed at Registered Social Landlords (RSLs). Launched at the Chartered Institute of Housing conference, MyHousing offers flexible and cost-effective access to Northgate's systems.
MyHousing is targeted at smaller landlords. Priced according to the number of properties under management and the particular services required, additional services can be selected on an incremental basis.
In addition, MyHousing enables housing organisations to:
Improve service delivery for residents through managing key areas, such as rent and repairs, more effectively.
Manage diversity and other key service issues through a better understanding of residents and properties.
Access advanced but easy-to-use housing and finance management systems over the internet.
Manage performance through immediate access to information and reports.
The launch follows the selection of MyHousing by the National Department of Housing in South Africa last month, where it will be used by seven housing associations looking to develop effective and efficient processes.
Northgate Information Solutions also announced it had signed a new joint agreement with NSR Management, designed to deliver increased efficiencies for organisations in the housing sector.
Northgate currently provides social landlords with its repairs diagnostic software, RepairFinder. Housing repair booklets distributed to all tenants are used as guides for the reporting of faults within their home. Each fault, from a loose manhole cover in the grounds to a broken cooker switch, has a unique number that is entered by staff to enable the correct expertise to be quickly allocated to the repair.
NSR Management's National Housing Maintenance Schedule allows customers to allocate repair work to external contractors confident that the charges are based on a pre-determined and agreed system of measurement and pricing. Without the National Schedules, the customer would have to create their own schedule, obtain a series of competitive quotations for each repair, or issue orders without an estimate, creating difficulties in planning for the management of high numbers of properties and leading to potential delays in repairs.
The new agreement will see Northgate and NSR Management jointly promote their applications to their housing association and local authority housing department clients.
