The Housing Corporation's Regulation and Supervision Committee approved an application for accreditation from Pinnacle Public Services Group (Pinnacle PSG). The company became the first private sector organisation to be accredited by the Housing Corporation under its housing management accreditation scheme.
Pinnacle completed the Housing Corporation's robust accreditation process, which involved a detailed analysis of how services of exceptional quality will be delivered to residents of social housing. The process also included a series of visits to inner city estates currently being managed by Pinnacle, and detailed discussion with residents to get a firsthand view of their experiences of service delivery.
Housing Corporation Chairman, Peter Dixon, said:
"Our aim is to ensure that tenants receive no difference in terms of the quality of services they receive. We are building a true mixed economy in affordable housing provision, where the key question is not what type of organisation you are, but rather what can you offer tenants and tax payers. We look forward to working with Pinnacle, and hope that this will encourage other bodies to follow suit in seeking accreditation."
John Swinney, Chief Executive of Pinnacle, added:
"Gaining Housing Corporation accreditation is a great honour to our organisation. As well as recognising the high quality of our service provision, accreditation enables us to play an ever more active role in the National Affordable Housing Programme alongside our housing association and private developer partners."
The Housing Corporation's aim is to ensure that all tenants receive no differences in terms of the services they receive. Following a consultation, the Housing Corporation has developed an accreditation framework that will ensure that any non-RSLs who gain accreditation will offer good quality services to residents. The framework sets out the processes and minimum standards for what bodies applying for accreditation hope to achieve.
Pinnacle PSG (Public Services Group), a provider of public service solutions, includes Pinnacle Housing (social housing management), Pinnacle Maintenance Services (repairs and maintenance management) and Rockpools (public sector executive search and development).
Pinnacle PSG has received accreditation under the Housing Corporation's housing management framework, following the powers granted by the Housing Act 2004, which first allowed private sector organisations to be accredited to manage new social housing.
