A working group representing the Chartered Institute of Housing (CIH) and the Chartered Institute of Building (CIOB) was set up to steer a project that will see a new set of qualifications introduced next year.
The certificates, being drawn up jointly by the CIH and the CIOB, will help administration and call centre staff working for social landlords to train for technical and management roles. The qualifications will embrace customer care, technical skills, and information technology training.
Those gaining the qualifications will be entitled to become members of both institutes. A formal consultation on the content of the qualifications is about to be launched. However, initial drafts suggest that certificates will range from an introductory level 2 standard up to level 4. This will equate to a Higher National Certificate.
It is proposed that the new qualifications will be available from September 2007.
Graeme Brown was appointed by Shelter as its new Director of Communication, Policy & Campaigns. He was previously an independent consultant.
Charlotte Graves became the first Chief Executive of the ALMO Newham Homes. She moves there from Ealing Family HA, where she was Managing Director.
Edward Hodgkins was appointed as Director of Fundraising at Centrepoint. He was previously Head of Corporate Partnerships at MacMillan Cancer Support.
Molly Holmes was appointed Operations Director at Teign Housing. She was previously a Senior Consultant at Tribal HCH.
Helen Muir joined Orbit Group as Head of Home Ownership. She moved there from Prime Focus Regeneration Group, where she held a similar position.
Fiona Fletcher Smith moved from her role as Director of Regeneration & Housing Strategy at Hammersmith & Fulham Council to join Hackney Council as its Corporate Director of Neighbourhoods & Regeneration.
Rob Webber stepped up from Director of Operations to Managing Director at Western Challenge HA.
