Section: People in Housing

New Qualification to Career Progression

A working group representing the Chartered Institute of Housing (CIH) and the Chartered Institute of Building (CIOB) was set up to steer a project that will see a new set of qualifications introduced next year.

The certificates, being drawn up jointly by the CIH and the CIOB, will help administration and call centre staff working for social landlords to train for technical and management roles. The qualifications will embrace customer care, technical skills, and information technology training.

Those gaining the qualifications will be entitled to become members of both institutes. A formal consultation on the content of the qualifications is about to be launched. However, initial drafts suggest that certificates will range from an introductory level 2 standard up to level 4. This will equate to a Higher National Certificate.

It is proposed that the new qualifications will be available from September 2007.

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Housing Monthly Diary


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Reporting on April 2006

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